Reference

Terms That Govern Your 111bpn Account

These terms set out what you agree to when you open and use an account on 111bpn, including how deposits via bKash, Nagad and Rocket are handled and what conduct is expected.

Account eligibility applies by regionbKash, Nagad, Rocket wallet rules includedTerms updated without prior noticeLocal law governs your accessContact support for any dispute
111bpn Terms That Govern Your 111bpn Account
TERMS QUERY PATHS

How to Reach Us About These Terms

Live Chat Open the chat window from your account dashboard to raise a terms query directly. Our team handles account and policy questions in the chat queue.
Email Support Send a detailed message describing your terms concern to our support address. Responses cover account eligibility, wallet rules and dispute steps.
Account Help Centre The Help Centre in your account settings lists common terms questions, wallet dispute steps and instructions for requesting a formal review of your case.
ACCOUNT CONDUCT STANDARDS

How 111bpn Handles Your Account Under These Terms

These terms are enforced consistently across every account, whether you deposit via bKash, Nagad or Rocket. Our conduct standards exist so that every account is treated the same way — no exceptions for wallet method or device type.

Account Security

You are responsible for keeping your login credentials private. If you suspect unauthorised access, contact support immediately via live chat so we can lock the account and investigate.

Wallet Verification

When you withdraw to bKash or Nagad, we verify that the wallet number matches the one registered on your account. Mismatched details delay the transfer until you confirm ownership.

Term Change Notification

Revised terms are published here with a note at the top of this page. Checking this page before each session keeps you current — we do not send individual alerts for every edit.

Dispute Process

Raise any dispute about a bet, wallet transfer or account decision through live chat first. If unresolved, escalate by email with your account ID and the transaction reference number.

Common Questions About These Terms

These answers cover the terms questions we hear most often — account eligibility, wallet rules, what happens when terms change and how to push back on a decision.

Access depends on whether online gaming is permitted under the laws of your specific region. You are responsible for confirming that your participation is lawful before opening an account.

If your account is suspended, any pending withdrawal to bKash or Nagad is held until the review is complete. We release verified funds once the account status is resolved and wallet ownership is confirmed.

Yes. We post revised terms here and the change takes effect on the date shown. Continuing to use your account after that date means you accept the updated version.

Start with live chat and include your account ID and the transaction or bet reference. If chat does not resolve it, follow up by email so the matter is documented for a formal review.

The platform terms are the same regardless of wallet. However, each network — Rocket, bKash, Nagad — has its own processing rules and those third-party conditions also apply to your transfer.

Contact our support team via email with your account ID and the approximate date you registered. We can retrieve the version that was live at that time for your reference.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.