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How 111bpn Handles Your Personal Information

This privacy policy explains what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, or contact our support team — and how we keep that data secure.

Account data protectionbKash, Nagad, Rocket transaction privacyYour right to access your dataClear data retention rulesDirect contact path for privacy requests
111bpn How 111bpn Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us With a Privacy Question

If you want to request a copy of your data, ask us to correct something or raise a concern about how your information is handled, our support team can take that request directly. Use the channel that suits you — live chat inside your account, our dedicated email address, or the contact form in your account settings panel. We aim to respond to privacy-related requests within the window our support team operates, and we will confirm receipt of your request by the same channel you used.

Team online

Live Chat

Open live chat from inside your account dashboard. Our support team picks up privacy requests there and can confirm your identity before acting on any data change.

Email Support

Send your privacy request to our support email. Include the phone number or bKash, Nagad or Rocket wallet linked to your account so we can locate your record quickly.

Account Contact Form

The contact form in your account settings routes directly to our privacy team. Use it to request data access, corrections or deletion of specific account details.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We use SSL encryption on every page where your account data or payment details pass between your device and our servers. Cookies on 111bpn track your session state — which keeps you logged in across mobile and desktop without asking you to re-authenticate — and record preferences like your last payment method, whether bKash, Nagad or Rocket. You can clear or limit cookies through your browser settings, though doing so may affect how your account session behaves.

SSL Encryption

Every account session and payment step runs over SSL. Data moving between your phone and our servers — including bKash and Nagad references — is encrypted in transit.

Cookie Controls

Session cookies keep your login active across devices. You control cookie behaviour through your browser settings; restricting them may change how your account session loads on mobile.

Retention Schedule

Active account data stays on file while your account is open. After closure, we keep only the transaction records that financial compliance requires, then delete the rest on schedule.

Your Data Request Rights

You can ask us to show you what data we hold, correct inaccurate details or delete records where no legal obligation requires us to keep them. Requests go through support.

Common Questions About Your Privacy on 111bpn

Below are the questions we hear most often about how your data is handled. If your question is not covered here, contact support directly through live chat or the account contact form.

We collect your name, email, phone number and the mobile wallet ID you register for payments — typically your bKash, Nagad or Rocket number. Device and session data is also logged for security.

We share wallet references only with the payment processor handling your transaction. That processor is contractually limited to using the data for payment verification only — nothing else.

Send a data access request through live chat or the account contact form. Include your registered phone number so we can locate your record and respond through the same channel.

Yes. Where no financial compliance obligation requires us to keep a record, we will delete your personal data on request. Contact support and we will confirm which records qualify for deletion.

Transaction records tied to bKash, Nagad or Rocket payments are kept for the period required by financial compliance rules. After that window closes, those records are removed from our systems.

We use session cookies to keep you logged in across mobile and desktop. You can restrict them in your browser, but this may affect account session continuity, especially when switching between devices.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.